An end-to-end tool for investigating sexual harassment in the workplace.

Concernable lets staff report issues securely, tracks every step, and helps you comply with the Employment Rights Bill.

End-to-End Solution

How Concernable Works

Raise Concerns

Easily report concerns with secure, customisable forms—featuring document uploads, progress updates, two-way communication, and AI-powered translation.

Manage Cases

Track and handle cases efficiently with our robust case management system. Assign referrals, assess risks, set tasks, and automate workflows to ensure compliance and effective resolution.

Reporting

Gain valuable insights with powerful reporting tools. Track case outcomes, generate detailed reports, and integrate with BI platforms to drive informed decision-making and compliance.

Raising the concern

Our comprehensive suite of features provides a secure, efficient, and user-friendly way to report and manage concerns.

Individuals can submit concerns using our customisable referral forms, with options for anonymous or confidential reporting.
Supporting documentation can be securely uploaded to strengthen submissions.
Two-way chat functionality allows investigators or case managers to request additional details and provide updates directly through the referral forms webpage.
Concernable users can manually add referrals and categorise them by sources, such as face-to-face meetings or telephone calls.

Refrral Stage

Once a concern is raised, it enters the referral stage, where users can assign it to the appropriate individual for further action. Our solution streamlines this process with key features that enhance communication, accessibility, and compliance.

Automated email alerts notify both the case owner and the referrer of updates and new messages.
Built-in translation capabilities enable seamless 2-way communication in multiple languages.
Users can risk assess each referral and seamlessly transition it into a formal case for further investigation and resolution.

Progressing the Case.

Once a referral has been accepted, it transitions into our comprehensive case management system—where Concernable truly stands out from the competition. Our solution empowers users with the tools needed to efficiently manage and track cases from start to finish.

Provide access to additional users, enabling collaborative case management.
Update case details and add notes to maintain a comprehensive case record.
Add tasks and build automated workflows to streamline case progression.
Record outcomes and track any changes made throughout the case lifecycle.

Automation & Attachments: Streamlining Your Workflow

Concernable’s powerful automation features help users save time and ensure consistency across all cases. From automated notifications to seamless document handling, our system keeps cases moving efficiently while maintaining security and compliance.

Effortlessly merge case data into letter or email templates to reduce administrative workload and ensure accuracy.
Automate workflows to progress cases consistently and keep tasks on track.
Automatically apply case-specific security controls to ensure appropriate access.
Upload and manage any file type within a case without storage restrictions, keeping information secure and accessible.

Recording outcomes and reporting

Concernable simplifies outcome tracking and reporting, providing valuable insights to support informed decisions and continuous improvement.

Record multiple outcomes per case for a complete view of resolutions.
Analyse trends, identify risks, and ensure compliance with built-in reports.
View key metrics instantly with an intuitive BI dashboard.
Export reports easily to Microsoft Power BI and other tools for deeper analysis.