Who We Are
INTEC for Business Ltd is the company behind Concernable. Founded in 1995 and based in Manchester, INTEC has decades of experience providing case management systems for public sector organisations. With a strong track record of delivering reliable and compliant solutions, INTEC continues to support organisations in managing cases effectively and securely.
1995
Year we were founded
15,000+
Monthly active users
14
Members in our remote team
29
Countries using our products
Our approach
Customer Support is at the Heart of Everything We Do
At INTEC for Business, we believe that every organisation is unique, and our approach reflects this. We work closely with our customers to tailor our case management systems to their specific needs, ensuring they don’t have to conform to a rigid, one-size-fits-all solution.
- Each customer’s database is customised to align perfectly with their organisation’s requirements.
- Dedicated account managers provide ongoing support and maintain regular contact.
- We offer free training and support to all our customers, regardless of their size.
Our Mission
Why Concernable Exists
Concernable was created to empower employees to raise their concerns and equip organisations with the ability to drive positive change. Our name, Concern/Able, reflects this mission. We’ve designed our solution to make raising concerns straightforward and approachable while ensuring that resolving them is both efficient and effective.
Manchester Roots, Global Reach
Built and Supported in the UK
Concernable is proudly headquartered in Manchester, UK. Our entire workforce—including our support and development teams—is based in the UK, ensuring a consistent and high-quality service experience. We store data securely in the UK and the EU, giving our customers the flexibility to choose their preferred data location while maintaining compliance with local regulations.
Why Choose Concernable?
Security You Can Trust
Security and Compliance at Our Core
At Concernable, we prioritise your compliance and security needs. Our solution is designed to help you comply relevant legislation with confidence, backed by our ISO 27001 certification and rigorous regular penetration testing. With robust security measures in place, you can trust us to safeguard your data and support your regulatory obligations.
- EU Whistleblowing Directive
- GDPR
Tailored to Your Needs
Concernable is Flexible and Customisable
Concernable adapts to your organisation, not the other way around. Our highly customisable platform allows you to define your own data fields, layouts, and workflows—ensuring a seamless fit with your existing processes and procedures. With our solution, you stay in control, aligning the system to match your unique ways of working.
Best of all, our dedicated customer care team will guide you through every step or even build it for you, ensuring a hassle-free experience.
Create Unique Data Fields
Design Your Own Layouts
Build Intelligent Workflows
Working Together
Unlimited Training, Ongoing Support
We believe that great support starts with great training. That’s why we offer unlimited free training via Microsoft Teams as part of our contract. Whether you have new team members joining or new features being introduced, our training ensures your team always has a thorough understanding of the solution. With Concernable, you’ll always stay up to speed—no additional costs, no limitations.
- Live Training With Real People
- Friendly and Approachable
